Promotional Offers Terms & Conditions
These Terms & Conditions constitute a legally binding agreement between the user and the Aseel platform, governing the use of promotional offers and discount codes issued by Aseel. By using any promotional offer or discount code, the user expressly agrees to the following terms:
Offer Validity and Duration
Promotional offers are valid only during the period specified by Aseel. The platform reserves the right to modify or cancel any offer at any time without prior notice. Offers may not be redeemed after the expiration date.
Example:
If an offer is valid from May 1 to May 10, any orders placed after May 10 will not be eligible for the discount, even if a valid code is entered.
Usage Restrictions
Each promotional code is limited to one-time use per user unless explicitly stated otherwise. Only one discount code may be applied per order. Promotional codes are non-transferable and may not be sold or shared with third parties.
Example:
You cannot apply both the “WELCOME10” code and the “FOUNDATION20” code in the same transaction.
Minimum or Maximum Order Requirements
Certain promotional offers may be subject to minimum or maximum order value conditions. These conditions will be clearly stated in the offer details.
Example:
A “15% discount on orders above SAR 200” will not apply to purchases below that amount.
Excluded Categories
Some products or services may be excluded from promotional offers at Aseel’s discretion. Unless otherwise stated, offers do not apply to veterinary services, gift cards, or items already on sale.
Non-Refundable and Non-Transferable
Promotional codes cannot be exchanged for cash or used for unauthorized or commercial purposes. Lost or expired codes will not be reissued or refunded.
Cancellation and Returns Policy
If an order is canceled or a product is returned, the discount amount will not be refunded. Only the paid amount (after applying the discount) will be refunded, if applicable.
Example:
If a product priced at SAR 100 was purchased using a 20% discount code, only SAR 80 will be refunded upon return.
Misuse of Offers
Aseel reserves the right to cancel a code or reject any order if unauthorized, fraudulent, or abusive use of a promotional offer is suspected. Legal action may be taken against violators where applicable.
Modifications to Terms
Aseel reserves the right to amend or update these terms and conditions at any time without prior notice. Changes become effective immediately upon being published through official channels.
Contact and Inquiries
For any inquiries related to promotional offers or discount codes, users may contact Aseel’s customer support team via WhatsApp: +966554477780 or the official email Support@Aseel.pet